-
Watches
-
Brand
-
Services
Q&A.
-
Q:What the warranty service doesn't cover:
+1.Normal wear and aging.
2.Surface scratches.
3.Changes in color and/or non-metallic materials such as leather, fiber and rubber straps or bracelets.
4.Due to abnormal use/abuse, carelessness, negligence, accidents (impact, knocking, crushing, surface breakage and others).
5.Any damage to any part of the watch and any consequential loss of any kind resulting from incorrect use, non-observance of the instructions for use provided by the brand concerned, such as any consequential loss due to the use of the watch or due to defects, inaccuracies in the watch.
6.Watches that have been disassembled by any unauthorized person (e.g. changing batteries, providing maintenance services and repairs) or watches that have been altered from their original condition outside the control of the brand concerned. -
Q:Precautions for daily maintenance of watch strap:
+Avoid contact with water or moisture to prevent discoloration or deformation; avoid prolonged exposure to sunlight to prevent fading; avoid contact with oily substances or cosmetics as the leather is easily permeable. -
Q:Watch warranty duration:
+Lucky Harvey watches come with a 24-month warranty. -
Q:Precautions for daily maintenance of watches:
+1.Do not use the watch in a hot bath, sauna, or in an environment where the temperature varies greatly.
2.Do not operate the watch buttons and adjust the crown under water.
3.Keep your watch away from electrical appliances, cell phones and magnets to avoid being magnetized.
4.Protect your watch from shocks, bumps, or falling off.
5.When the watch is not worn or when the watch activity is low, the power reserve of the self-winding watch will be insufficient, so you can replenish its power reserve energy by manual winding. -
Q:What does the warranty service cover:
+Lucky Harvey's warranty service provides you with a twenty-four month warranty from the date of purchase. Lucky Harvey’s worldwide warranty covers non-human-induced movement problems with Lucky Harvey watches purchased by customers, normal wear and tear and aging are not covered by the warranty, and repairs for man-made damages are at your own expense.